The Case for eDiscovery Managing Counsel

The latest show that our family has picked up watching during quarantine is “Insane Pools Off the Deep End,” which features Lucas Congdon, a Florida-based designer that builds custom pools. The show has a formula where he meets with the homeowners, then designs and builds the pools using both his crew and a variety of subcontractors. Congdon always knows just the right person to go to when he needs to create that custom piece of furniture, where to buy the right rocks, where to have boulders cut, etc.

Successfully completing a custom construction project like the ones that Congdon specializes in takes years of experience and, as a professional, he makes it look easy. EDiscovery projects are much the same. EDiscovery done well is a carefully orchestrated project that requires a lot of experience to bring the right partners to the table, to ensure the resources are at the right place at the right time, and to focus on bringing everything toward a great result. That is what eDiscovery Managing Counsel does. Whether on a significant matter, or on a portfolio, the eDiscovery Managing Counsel acts as a general contractor that is responsible for the project and sets up everyone involved in the project for success. (more…)

Sitting with the C-Suite: Kiwi Camara of DISCO

On May 20, 2020, I sat down with Kiwi Camara, the Chief Executive Officer of DISCO, via WebEx. In the segments below Kiwi covers, among other things, his advice to in-house clients on driving more value in the eDiscovery process through the smart use of technology and leveraging review decisions over multiple cases. You won’t want to miss Kiwi’s predictions about the future of eDiscovery technology specifically, or legal technology more generally.

Kiwi Camara is both a lawyer and a technologist. He has a B.S. in computer science and earned his JD at 19 from Harvard Law School. Kiwi practiced law in Houston, Texas and had a commercial litigation practice. One of his largest clients asked him to take a holistic look at the company’s eDiscovery program and spend. That was the first time that he systematically reviewed demonstrations from eDiscovery vendors. He was unsatisfied with the speed and overall performance of the tools. As a result, Kiwi built a custom solution for that client that was “blazing fast and super easy” to use. In 2013, he started selling DISCO to other customers. The signature of DISCO to this day, reported Kiwi, is performance and the ease of use of the technology. (more…)

“Right Fit” Document Review Technology

The last time we considered a new family car purchase, the salesman asked me what features I wanted. That is easy for me. Apple CarPlay functionality is important to me because of how seamlessly the iPhone integrates. However, what determines our family car purchase is overall fit. Given our large family, size and safety considerations tend to predominate, and we are never going to buy (or not buy) our family car because of CarPlay’s availability.

Similarly, when looking at the “right fit” for document review technology, the first question is not what any individual wants, but what the overall team (and case) needs. The decision is driven by the overall functionality of the review technology and how it matches to the case objectives.  And, it must be aligned with cost containment and predictability to ensure that the technology is a smart, proportional fit. (more…)

Sitting with the C-Suite: David Dobson, Epiq

On May 15, 2020, I sat down with David Dobson, the Chief Executive Officer of Epiq, and discussed a wide range of topics via WebEx. With COVID-19 challenges, the legal industry is faced with a situation where litigants will need to do more with less. This is simultaneously an opportunity for differentiation and a strategic challenge.  I asked David about the eDiscovery industry generally, and responding to the COVID-19 crisis specifically.

David joined Epiq about a year ago after spending his entire career in leadership positions for technology-related companies. As part of that experience, David was in a leadership role at a large technology company through the Great Recession, which, coupled with his industry experience, provides him with a unique perspective on the current environment. (more…)

Expecting More from Document Review

We are Disney lovers at my house. My wife and I have made many trips to Walt Disney World. A few years ago, the two of us went celebrating an anniversary, and proudly wore our Disney pins announcing it. On one of our park days, we were walking by a food stand. The cast member called us over and wished us a happy anniversary and gave us each a free churro.

What do you remember about your last document review project? As we get ready to cover the people, process and technology aspects of the review, we want to start with the top things that we strive for in our document review projects. Great customer experience (CX) provides more than you expect. On our Disney anniversary trip, my wife and I were given what we expected when we went to the park and rode the rides. Neither of us remember that. We remember the churro. (more…)