So what are we suggesting?
We have covered a lot of ground over the past five LeanDiscoveryTM blogs (and our one guest blog). Let’s pause to consider how the concepts we’ve discussed enable us to address what our collective expectations for eDiscovery should be. If you are new to this conversation, this will summarize where we have been so far.
Our core mission as an eDiscovery team is simple: to enable better client outcomes. That is our singular goal for effective eDiscovery and should be what our clients expect. To enable better client outcomes, we rely on three interrelated principles: strong foundation, (process and project management); coordinated teamwork (experience and concentration); and clear value (getting beyond compliance). (more…)
Why are we settling for less than exceptional eDiscovery results?
My guiding principle for eDiscovery is simple: eDiscovery always must deliver exceptional value to the client. A general counsel purchasing eDiscovery services should expect nothing less than tangible, identifiable and measurable value. As a trial lawyer first, I see real value as equating to meaningfully better client outcomes. (more…)
How do we keep our focus on the case objectives throughout the eDiscovery cycle?
A trial team is focused, first and foremost, on the outcome of the actual litigation. To be valuable, the eDiscovery costs must directly advance the overall case objectives. We believe that you maximize the impact of the client’s eDiscovery spend, and ensure eDiscovery’s contribution to the desired outcome, by making the eDiscovery team a natural extension of the trial team. (more…)
This week, I wrote a guest blog on the criticality of the eDiscovery supply chain. Just like a modern factory, the modern eDiscovery project requires the close coordination of key partners who provide a variety of services. This guest blog, found here, covers this important point and explores the ways eDiscovery can be improved by incorporating valuable lessons from the manufacturing industry. eDiscovery requires great process design, exceptional project management, first rate experience and vetted, value-adding partners.
What is required to make eDiscovery maximally efficient?
My oldest son is currently practicing his clarinet because he wants to go to a local magnet school. Practice makes perfect has become a consistent refrain in my household. While he doesn’t always enjoy the practice, he knows that it’s essential to achieve his goal.
The “muscle memory” that comes from relentless practice is equally important to eDiscovery. Experience supplements process to enable effective project management. “EDiscovery muscle memory” manifests itself as better judgment, smarter problem-solving and an eye for increased efficiency and cost-effectiveness. Experience is created by the “practice” of seeing more IT systems, using more technology, running more projects and taking ownership of more review processes.
In other words, experience matters in eDiscovery. (more…)