On July 23, 2020 I sat down with Rakesh Madhava, the chief executive officer of Nextpoint, via WebEx. Rakesh and I covered a multitude of subjects, including how the eDiscovery landscape has changed from paper to digital, technology adoption within the legal industry, and how COVID-19 will permanently alter certain aspects about how law is practiced.
Rakesh has extensive litigation experience, first as a litigation paralegal at, among other law firms, Kirkland & Ellis, and then as a litigation data consultant at FTI Consulting in the late 1990s. He was also the creative director of Hubbard One, now a division of Thomson Reuters, in 2000, where he “cut his teeth” on internet-based technologies supporting the practice of law. In 2001, Rakesh founded Nextpoint, which has been an internet-based platform since its inception.
eDiscovery Observations – Historical Lookback to 1990s and 2000s
Rakesh looks back on his early document review projects involving actual paper productions and discusses how that history and the “stickiness of paper” still play a major role in how many litigators see digital data.
Trial Prep as a Launchpad for Services
Rakesh discusses how Nextpoint initially focused on trial preparation in the early 2000s, including his realization during a high-profile matter that trial services could be substantially improved using the connectivity of the internet. The eDiscovery aspects were a subsequent addition at the request of Nextpoint clients.
Legal Industry Technology Adoption
Rakesh notes that lawyers and the legal industry are savvy consumers of technology and will adopt new and better technologies when they’re ready to be adopted, using the relatively recent and broad acceptance of cloud-based solutions as a key example.
COVID-19 Impact – Four Sectors of Change for the Legal Industry
Rakesh discusses the four sectors by which the practice of law will never be the same after the COVID-19 pandemic.
Rakesh described Nextpoint as “a cloud-based provider of a software-as-a-service, that allows attorneys and law firms to control their confidential client information.” Nextpoint’s software offerings fall into two major and integrated categories: (1) traditional eDiscovery and review, and (2) trial preparation, including depositions and trial presentation. Nextpoint offers not only its own software, but also a Client Engagement Team that provides “as much or as little support as a trial team or a law firm may need.”
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